What are the minimum system requirements for the Virtual Training Academy?
Windows Client:

• Windows 98/ME/2000/XP
• Pentium III 500 MHz processor
• 128 MB RAM
• 20 MB free disk space
• Sound card with speakers and microphone or headset
• 28.8 kbps Internet connection

• Mac OS 9.1/9.2, Mac OS X 10.1.5, 10.2, 10.3, and 10.4
• G3 233 MHz
• 64 MB RAM (OS 9.x), 128 MB RAM (OS X 10.1.5, 10.2, and 10.3), and 256 MB (OS X 10.4)
• 20 MB free disk space
• 28.8 kbps Internet connection

Do I need to install and use Java Web Start/J2SE?
For Windows 98, 2000, ME, and XP:
Java Web Start is required to launch into a VTA session. The installation of Java Web Start is a one-time process that does not need to be repeated. For Java Web Start, you will need rights to install applications on that given computer.

For Mac OS X and Sun Java Desktop:
Java Web Start is preinstalled and automatically updated.

For Mac OS 9.x:
You will need to install Web Launcher.

How can I set my connection speed in a VTA Session?
When you access a VTA session for the first time, you will be asked to verify your Internet connection speed. You also have the option to set this speed once you have begun a session. Follow the steps below.

Step 1: Once in the VTA session, click the "Session" menu.

Step 2: Scroll down and select "Connection Speed." A menu will appear to the side. There you can select your Internet connection speed.

How do I register for an event?
Click on “Calendar” within your Academy to register.

How do I cancel my registration?
E-mail events@isafe.org.

What if I don't have a microphone?
You can still participate by listening and using the direct-messaging (text) window.

If I attend a Virtual Training session, will I be certified?
Yes, you will be certified for that program just as if you have attended a traditional training with a facilitator in the same room as you.

Is the Virtual Training content the same as live facilitated events conducted at schools or other facilities?
Yes, the presentations and videos are the same as the trainings with a facilitator in the same room as you.